ISSN 2288-6168 (Online)
Article Information

Title

Examining the Effects of Perceived Innovation Climate on Job Calling and Extra-Role Behaviors: Mediation Analyses


Author's

Hooi Kung Tan(hkung.tanr@gmail.com, Republic of Korea)

Sunhee Lee(sunhee_lee@cnu.ac.kr, Republic of Korea)


Abstract

Experiencing work as a calling has been associated with various positive work-related attitudes and outcomes. Recent studies have examined personal and contextual factors related to job calling; however, gaps remain in the literature on how employees’ perception of organizational environment may lead to the formation of employees’ job calling. We focused on psychological climate of innovation as the predictor of employees’ job calling and further investigated its effect on extra-role behaviors, including innovative work behavior (IWB) and organizational citizenship behavior (OCB). A total of 165 Malaysian employees from diverse industries and organizations participated in a self-reported online questionnaire. We found support for the mediation model in which the association between a psychological climate of innovation and increased extra-role behaviors through increased job calling. Altogether, these findings provided new insights into the important role of innovative climate on employees’ job calling and the mediating role of job calling on extra-role behaviors within occupational settings. Theoretical and practical implications are further discussed


Keywords

innovative climate, job calling, innovative work behavior, organizational citizenship behavior, Malaysian workers


Full Text

View Full Text


DOI

https://doi.org/10.15206/ajpor.2019.7.2.113


References

Amabile, T. M. (1988). A model of creativity and innovation in organizations. Research in Organizational Behavior, 10(1), 123-167.

Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39(5), 1154-1184. https://doi.org/10.5465/256995

Baltar, F., & Brunet, I. (2012). Social research 2.0: Virtual snowball sampling method using Facebook. Internet Research, 22(1), 57-74. https://doi.org/10.1108/10662241211199960

Benfield, J. A., & Szlemko, W. J. (2006). Internet-based data collection: Promises and realities. Journal of Research Practice, 2(2), 1-15. Retrieved from http://www.jrp.icaap.org/index.php/jrp/article/view/30/51

Borman, W. C., & Motowidlo, S. M. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations (pp. 71-98). San Francisco, CA: Jossey-Bass.

Bott, E. M., & Duffy, R. D. (2015). A two-wave longitudinal study of career calling among undergraduates: Testing for predictors. Journal of Career Assessment, 23(2), 250-264. https://doi.org/10.1177/1069072714535030

Bunderson, J. S., & Thompson, J. A. (2009). The call of the wild: Zookeepers, callings, and the double-edged sword of deeply meaningful work. Administrative Science Quarterly, 54(1), 32-57. https://doi.org/10.2189/asqu.2009.54.1.32

Cardador, M. T., Dane, E., & Pratt, M. G. (2011). Linking calling orientations to organizational attachment via organizational instrumentality. Journal of Vocational Behavior, 79(2), 367-378. https://doi.org/10.1016/j.jvb.2011.03.009

Carr, J. Z., Schmidt, A. M., Ford, J. K., & DeShon, R. P. (2003). Climate perceptions matter: A meta-analytic path analysis relating molar climate, cognitive and affective states, and individual level work outcomes. Journal of Applied Psychology, 88(4), 605-619. https://doi.org/10.1037/0021-9010.88.4.605

Choi, J. N. (2007). Change-oriented organizational citizenship behavior: Effects of work environment characteristics and intervening psychological processes. Journal of Organizational Behavior, 28(4), 467-484. https://doi.org/10.1002/job.433

Coleman, V. I., & Borman, W. C. (2000). Investigating the underlying structure of the citizenship performance domain. Human Resource Management Review, 10(1), 25-44. https://doi.org/10.1016/s1053-4822(99)00037-6

Conway, N., Clinton, M., Sturges, J., & Budjanovcanin, A. (2015). Using self-determination theory to understand the relationship between calling enactment and daily well-being. Journal of Organizational Behavior, 36(8), 1114-1131. https://doi.org/10.1002/job.2014

Dik, B. J., & Duffy, R. D. (2009). Calling and vocation at work: Definitions and prospects for research and practice. The Counseling Psychologist, 37(3), 424-450. https://doi.org/10.1177/0011000008316430

Dik, B. J., Eldridge, B. M., Steger, M. F., & Duffy, R. D. (2012). Development and validation of the calling and vocation questionnaire (CVQ) and brief calling scale (BCS). Journal of Career Assessment, 20(3), 242-263. https://doi.org/10.1177/1069072711434410

Dobrow, S. R. (2013). Dynamics of calling: A longitudinal study of musicians. Journal of Organizational Behavior, 34(4), 431-452. https://doi.org/10.1002/job.1808

Dobrow, S. R., & Tosti-Kharas, J. (2011). Calling: The development of a scale measure. Personnel Psychology, 64(4), 1001-1049. https://doi.org/10.1111/j.1744-6570.2011.01234.x

Duffy, R. D., Douglass, R. P., Autin, K. L., & Allan, B. A. (2014). Examining predictors and outcomes of a career calling among undergraduate students. Journal of Vocational Behavior, 85(3), 309-318. https://doi.org/10.1016/j.jvb.2014.08.009

Duffy, R. D., Manuel, R. S., Borges, N. J., & Bott, E. M. (2011). Calling, vocational development, and wellbeing: A longitudinal study of medical students. Journal of Vocational Behavior, 79(2), 361-366. https://doi.org/10.1016/j.jvb.2011.03.023

Duffy, R. D., & Sedlacek, W. E. (2010). The salience of a career calling among college students: Exploring group differences and links to religiousness, life meaning, and life satisfaction. The Career Development Quarterly, 59(1), 27-40. https://doi.org/10.1002/j.2161-0045.2010.tb00128.x

Ekvall, G., & Ryhammar, L. (1999). The creative climate: Its determinants and effects at a Swedish university. Creativity Research Journal, 12(4), 303-310. https://doi.org/10.1207/s15326934crj1204_8

Elangovan, A., Pinder, C. C., & McLean, M. (2010). Callings and organizational behavior. Journal of Vocational Behavior, 76(3), 428-440. https://doi.org/10.1016/j.jvb.2009.10.009

Esteves, T., & Lopes, M. P. (2017). Crafting a calling: The mediating role of calling between challenging job demands and turnover intention. Journal of Career Development, 44(1), 34-48. https://doi.org/10.1177/0894845316633789

Farr, J. L., & Ford, C. M. (1990). Individual innovation. In M. A. West & J. L. Farr (Eds.), Innovation and creativity at work: Psychological and organizational strategies (pp. 63-80). Oxford, England: John Wiley & Sons.

French, J. R., & Domene, J. F. (2010). Sense of “calling”: An organizing principle for the lives and values of young women in university. Canadian Journal of Counseling, 44(1), 1-14.

Glick, W. H. (1985). Conceptualizing and measuring organizational and psychological climate: Pitfalls in multilevel research. Academy of Management Review, 10(3), 601-616. https://doi.org/10.2307/258140

Hall, D. T., & Chandler, D. E. (2005). Psychological success: When the career is a calling. Journal of Organizational Behavior, 26(2), 155-176. https://doi.org/10.1002/job.301

Hwang, S-H. (2015). The structural relationship among hotel employees’ self-directed learning, sense of calling and job performance - Focused on mediating roles of innovation behavior. Journal of Foodservice Management Society of Korea, 18(5), 225-250.

Hirschi, A. (2012). Callings and work engagement: Moderated mediation model of work meaningfulness, occupational identity, and occupational self-efficacy. Journal of Counseling Psychology, 59(3), 79-495. https://doi.org/10.1037/a0028949

James, L. A., & James, L. R. (1989). Integrating work environment perceptions: Explorations into the measurement of meaning. Journal of Applied Psychology, 74(5), 739-751. https://doi.org/10.1037//0021-9010.74.5.739

James, L. R., & Jones, A. P. (1974). Organizational climate: A review of theory and research. Psychological Bulletin, 81(12), 1096-1112. https://doi.org/10.1037/h0037511

Janssen, O. (2000). Job demands, perceptions of effort-reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287-302. https://doi.org/10.1348/096317900167038

Jin, D. C. & Son, E. J. (2015). The effect of counselor’s job autonomy and opportunity for professional development on job engagement: The mediating roles of calling and self-efficacy. Korean Journal of Counseling, 16(4), 177-192.

Joyce, W. F., & Slocum, J. W. (1984). Collective climate: Agreement as a basis for defining aggregate climates in organizations. Academy of Management Journal, 27(4), 721-742. https://doi.org/10.5465/255875

Kao, P. J., Pai, P., Lin, T., & Zhong, J. Y. (2015). How transformational leadership fuels employees’ service innovation behavior. The Service Industries Journal, 35(7-8), 448-466. https://doi.org/10.1080/02642069.2015.1015519

Kim, C. H., & Shim, W. S. (2012). A study on the impact of leader’s authenticity on the job crafting of employees and it’s process. Journal of Organization and Management, 36(1), 131-162.

Kim, J. Y., & Kim, H-D. (2018). The mediating effect of vocational calling on the relationship between public service motivation and job involvement of fire service officers. Journal of Fisheries and Marine Sciences Education, 30(3), 1120-1130.

Kimberly, J. R. (1981). Managerial innovation. In P. C. Nystrom & W. H. Starbuck (Eds.), Handbook of organizational design, vol. 1: 84-104. New York, NY: Oxford University Press.

King, E. B., De Chermont, K., West, M., Dawson, J. F., & Hebl, M. R. (2007). How innovation can alleviate negative consequences of demanding work contexts: The influence of climate for innovation on organizational outcomes. Journal of Occupational and Organizational Psychology, 80(4), 631-645. https://doi.org/10.1348/096317906x171145

Lee, H-R. & Hwang, S-H. (2015). The structural relationship among hotel employees’ sense of calling, self-directed learning, innovation behavior and job performance. Journal of Foodservice Management Society of Korea, 18(4), 175-200.

Locke, E. A. (1990). A theory of goal setting and task performance. Englewood Cliffs, NJ: Prentice-Hall.

Marchand, A., Haines, V. Y., & Dextras-Gauthier, J. (2013). Quantitative analysis of organizational culture in occupational health research: A theory-based validation in 30 workplaces of the organizational culture profile instrument. BMC Public Health, 13(1), 443-453. https://doi.org/10.1186/1471-2458-13-443

Muthén, L.K., Muthén, B.O., 2012–2018. Mplus User’s Guide: Eighth Edition. Los Angeles, CA: Muthén and Muthén.

Organ, D. W. (1997). Organizational citizenship behavior: It's construct clean-up time. Human Performance, 10(2), 85-97. https://doi.org/10.1207/s15327043hup1002_2

Organ, D. W., & Konovsky, M. (1989). Cognitive versus affective determinants of organizational citizenship behavior. Journal of Applied Psychology, 74(1), 157-164. https://doi.org/10.1037/0021-9010.74.1.157

Park, J., Sohn, Y. W., & Ha, Y. J. (2016). South Korean salespersons’ calling, job performance, and organizational citizenship behavior: The mediating role of occupational self-efficacy. Journal of Career Assessment, 24(3), 415-428. https://doi.org/10.1177/1069072715599354

Park, S., & Jo, S. J. (2018). The impact of proactivity, leader-member exchange, and climate for innovation on innovative behavior in the Korean government sector. Leadership & Organization Development Journal, 39(1), 130-149. https://doi.org/10.1108/lodj-09-2016-0216

Parker, C. P., Baltes, B. B., Young, S. A., Huff, J. W., Altmann, R. A., Lacost, H. A., & Roberts, J. E. (2003). Relationships between psychological climate perceptions and work outcomes: a meta-analytic review. Journal of Organizational Behavior, 24(4), 389-416. https://doi.org/10.1002/job.198

Patterson, M. G., West, M. A., Shackleton, V. J., Dawson, J. F., Lawthom, R., Maitlis, S., Robinson, D. L., & Wallace, A. M. (2005). Validating the organizational climate measure: Links to managerial practices, productivity and innovation. Journal of Organizational Behavior, 26(4), 379-408. https://doi.org/10.1002/job.312

Peterson, C., Park, N., Hall, N., & Seligman, M. E. (2009). Zest and work. Journal of Organizational Behavior, 30(2), 161-172. https://doi.org/10.1002/job.584

Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903 https://doi.org/10.1037/0021-9010.88.5.879

Preacher, K. J., & Hayes, A. F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, & Computers, 36(4), 717-731. https://doi.org/10.3758/bf03206553

Rousseau, D. M. (1988). The construction of climate in organizational research. In C. L. Cooper & I. T. Robertson (Eds.), International review of industrial and organizational psychology 1988 (pp. 139-158). Oxford, England: John Wiley & Sons.

Schneider, B., Brief, A. P., & Guzzo, R. A. (1996). Creating a climate and culture for sustainable organizational change. Organizational Dynamics, 24(4), 7-19. https://doi.org/10.1016/s0090-2616(96)90010-8

Schneider, B., Ehrhart, M. G., & Macey, W. H. (2011). Perspectives on organizational climate and culture. In S. Zedeck (Ed.), APA Handbooks in Psychology. APA handbook of industrial and organizational psychology, Vol. 1. Building and developing the organization (pp. 373-414). Washington, DC: American Psychological Association.

Schneider, B., Ehrhart, M. G., & Macey, W. A. (2011). Organizational climate research: Achievement and the road ahead. In N. M. Ashkanasy, C. P. M. Wilderom, & M. F. Peterson (Eds.), Handbook of organizational culture & climate (2nd ed. pp. 29–49). Thousand Oaks, CA: Sage.

Schneider, B., Ehrhart, M. G., & Macey, W. H. (2013). Organizational climate and culture. Annual Review of Psychology, 64, 361-388. https://doi.org/10.1146/annurev-psych-113011-143809

Schneider, B., Ehrhart, M. G., Mayer, D. M., Saltz, J. L., & Niles-Jolly, K. (2005). Understanding organization-customer links in service settings. Academy of Management Journal, 48(6), 1017-1032. https://doi.org/10.5465/amj.2005.19573107

Schulte, M., Ostroff, C., & Kinicki, A. J. (2006). Organizational climate systems and psychological climate perceptions: A cross-level study of climate-satisfaction relationships. Journal of Occupational and Organizational Psychology, 79(4), 645-671. https://doi.org/10.1348/096317905x72119

Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580-607. https://doi.org/10.5465/256701

Serow, R. (1994). Called to teach: A study of highly motivated preservice teachers. Journal of Research and Development in Education, 27(2), 65-72.

Shanker, R., Bhanugopan, R., Van der Heijden, B. I., & Farrell, M. (2017). Organizational climate for innovation and organizational performance: The mediating effect of innovative work behavior. Journal of Vocational Behavior, 100, 67-77. https://doi.org/10.1016/j.jvb.2017.02.004

Siegel, S. M., & Kaemmerer, W. F. (1978). Measuring the perceived support for innovation in organizations. Journal of Applied Psychology, 63(5), 553-562. https://doi.org/10.1037/0021-9010.63.5.553

Sönmez, B., & Yıldırım, A. (2019). The mediating role of autonomy in the effect of pro-innovation climate and supervisor supportiveness on innovative behavior of nurses. European Journal of Innovation Management, 22(1), 41-58. https://doi.org/10.1108/ejim-05-2018-0088

Spector, P. E., Bauer, J. A., & Fox, S. (2010). Measurement artifacts in the assessment of counterproductive work behavior and organizational citizenship behavior: Do we know what we think we know? Journal of Applied Psychology, 95(4), 781-790. https://doi.org/10.1037/a0019477

Turnipseed, D. (1994). The relationship between the social environment of organizations and the climate for innovation and creativity. Creativity and Innovation Management, 3(3), 184-195. https://doi.org/10.1111/j.1467-8691.1994.tb00172.x

Van der Vegt, G. S., Van de Vliert, E., & Huang, X. (2005). Location-level links between diversity and innovative climate depend on national power distance. Academy of Management Journal, 48(6), 1171-1182. https://doi.org/10.5465/amj.2005.19573116

Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management journal, 41(1), 108-119. https://doi.org/10.2307/256902

West, M. A., & Farr, J. L. (1989). Innovation at work: Psychological perspectives. Social Behaviour, 4(1), 15-30.

Wrzesniewski, A. (2002). “It’s Not Just a Job” Shifting meanings of work in the wake of 9/11. Journal of Management Inquiry, 11(3), 230-234. https://doi.org/10.1177/1056492602113003

Xie, B., Zhou, W., Huang, J. L., & Xia, M. (2017). Using goal facilitation theory to explain the relationships between calling and organization-directed citizenship behavior and job satisfaction. Journal of Vocational Behavior, 100, 78-87. https://doi.org/10.1016/j.jvb.2017.03.001

Yuan, F., & Woodman, R. W. (2010). Innovative behavior in the workplace: The role of performance and image outcome expectations. Academy of Management Journal, 53(2), 323-342. https://doi.org/10.5465/amj.2010.49388995